Privacy Policy

Welcome to Lumera Beauty Salon. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect and manage your information when you visit our website, contact us, book an appointment or use our salon services.

1. Welcome to Lumera Beauty Salon

At Lumera Beauty Salon, we believe that beauty, comfort and trust go hand in hand. Our website is designed to provide information about our beauty services, products, offers, appointments and other salon-related information.

By using our website or contacting us through the information available on the website, you agree to the practices described in this Privacy Policy.

2. About Lumera Beauty Salon

Lumera Beauty Salon provides a range of beauty and personal care services including hair care, hair styling, hair coloring, facials, skincare, makeup, nail care, spa and wellness services, bridal beauty services and other beauty treatments.

We may collect limited information from visitors and customers in order to provide better services, respond to enquiries and manage appointments efficiently.

3. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Appointment details
  • Service preferences
  • Messages or enquiries submitted through contact forms
  • Information provided when requesting salon services
  • Website usage information

We only request information that is reasonably necessary for providing our services, responding to your requests and improving your experience.

4. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by the website or hosting services. This may include browser type, device type, general location, IP address, pages visited, approximate visit duration and other technical information.

This information is generally used to understand website performance and improve the overall user experience.

5. How We Use Your Information

Information collected through our website may be used for purposes including:

  • Managing and confirming appointments
  • Responding to enquiries
  • Providing requested salon services
  • Communicating appointment-related information
  • Improving our website and services
  • Understanding customer requirements
  • Providing information about our services and offers
  • Maintaining website security
  • Improving customer experience

6. Appointment and Booking Information

If you book an appointment through our website, we may collect information required to process and manage your appointment. This may include your name, contact details, selected service, preferred date and time and other information necessary to complete your booking.

Appointment information is used primarily for scheduling, communication and providing the requested service.

7. Contact Forms and Enquiries

When you submit a message or enquiry through a contact form, we may receive the information you provide, such as your name, email address, phone number and message.

This information may be used to respond to your enquiry, provide requested information or assist you with salon-related questions.

8. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.

Cookies may help remember certain preferences and provide information about how visitors use the website. You may be able to control or disable cookies through your browser settings.

9. Website Analytics

We may use analytics tools to understand how visitors interact with our website. These tools may collect information such as pages visited, approximate location, device type and general website activity.

Analytics information helps us understand website performance and improve our content and services.

10. Third-Party Services

Our website may use third-party services for features such as website analytics, appointment management, maps, payment processing, forms, hosting or other website functionality.

Third-party providers may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of third-party services when appropriate.

11. Google Maps and Embedded Content

Our website may include embedded services such as Google Maps to help visitors locate Lumera Beauty Salon. Embedded services may collect information according to the privacy practices of the respective service provider.

We use such services to make it easier for customers to find our salon and access location information.

12. Payment Information

If online payment facilities are provided through our website, payment transactions may be processed through third-party payment providers.

Lumera Beauty Salon does not intentionally store complete payment card details unless specifically required and lawfully permitted. Payment information may be handled directly by the relevant payment service provider according to its privacy and security practices.

13. Protection of Personal Information

We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

14. Sharing of Information

We do not sell or intentionally rent your personal information to third parties.

Information may be shared with trusted service providers when necessary to operate our website, manage appointments, process payments, provide technical services or respond to customer requests.

Information may also be disclosed when required by law, legal process or a lawful government request.

15. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, manage appointments, maintain business records, resolve enquiries or comply with legal and regulatory requirements.

When information is no longer required, reasonable steps may be taken to securely delete or dispose of it.

16. Your Choices and Rights

Depending on applicable laws, you may have certain rights regarding your personal information. These may include requesting access to information, asking for correction of inaccurate information or requesting deletion where legally applicable.

If you would like to make a privacy-related request, you can contact Lumera Beauty Salon using the contact details provided below.

17. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review the information and take appropriate action.

18. External Links

Our website may contain links to external websites, social media platforms or other online services. These websites are not controlled by Lumera Beauty Salon.

We are not responsible for the privacy practices, content or security of external websites. Visitors are encouraged to review the privacy policies of external websites before providing personal information.

19. Marketing and Promotional Communications

Where appropriate and permitted by applicable law, we may use contact information to communicate information about salon services, special offers, seasonal promotions, beauty updates or other relevant information.

You may contact us if you no longer wish to receive promotional communications from us.

20. Changes to This Privacy Policy

Lumera Beauty Salon may update or modify this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or privacy practices.

Any updated version may be published on this page. We encourage visitors to review this Privacy Policy periodically to stay informed about how information is handled.

21. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way your information is handled, please contact Lumera Beauty Salon.

Lumera Beauty Salon

Address:
NO.6 Panchajanya Villa Soc.
Near A.L. Farm. Old Kosad Road.
Amroli Surat, Gujarat.

Phone: +91 8347719761

Email: dixitalashakri@gmail.com

22. Your Acceptance

By using the Lumera Beauty Salon website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it.

If you do not agree with any part of this Privacy Policy, please discontinue use of the website and contact us if you have any questions or concerns.